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How to ban an email id from reporting bugs using BugZilla?

0 votes

Is there a way to ban a email id from reporting a bug on a particular product. ?

posted Sep 2, 2014 by Dewang Chaudhary

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1 Answer

+1 vote

Group security may be an option but why dont you just disable the account entirely?

answer Sep 2, 2014 by Arjuna
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How can I change the template file for getting attachments that are attached from bugzilla to any person who are on the CC list for the bug.

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I have bugzilla 4.2.5 running on Ubuntu using postfix. Email from bugzilla is sent from (The real name is altered). The email is sent through Exchange server. Up until recently everything worked perfectly. A few days back mail stopped being delivered. Mailq on bugzilla shows "(host[] said: 452 4.3.1 Insufficient system resources (in reply to MAIL FROM command))".

Restart of the Transport service and even rebooting exchange didn't help. Mailq -q, postfix -f didn't help. I did figured out, however, that when mail gets to exchange as it is accepted.

Can somebody suggest what needs to be done either on bugzilla or on exchange in order to fix it?

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