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How to ban an email id from reporting bugs using BugZilla?

0 votes
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Is there a way to ban a email id from reporting a bug on a particular product. ?

posted Sep 2, 2014 by Dewang Chaudhary

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1 Answer

+1 vote

Group security may be an option but why dont you just disable the account entirely?

answer Sep 2, 2014 by Arjuna
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+1 vote

How can I change the template file for getting attachments that are attached from bugzilla to any person who are on the CC list for the bug.

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I have bugzilla 4.2.5 running on Ubuntu using postfix. Email from bugzilla is sent from bugzilla-daemon@myhost.mydomain.com. (The real name is altered). The email is sent through Exchange server. Up until recently everything worked perfectly. A few days back mail stopped being delivered. Mailq on bugzilla shows "(host exchange.mydomain.com[xxx.xxx.xxx.xxx] said: 452 4.3.1 Insufficient system resources (in reply to MAIL FROM command))".

Restart of the Transport service and even rebooting exchange didn't help. Mailq -q, postfix -f didn't help. I did figured out, however, that when mail gets to exchange as bugzilla-daemon@mydomain.com it is accepted.

Can somebody suggest what needs to be done either on bugzilla or on exchange in order to fix it?

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