top button
Flag Notify
    Connect to us
      Facebook Login
      Site Registration

Facebook Login
Site Registration

Bugzilla: How to setup email_in.pl on windows for email integration

+2 votes
341 views

Does someone know how to setup the email_in.pl on a windows machine? I have only come across instructions for a Linux box which require you to use procmail. I haven't been able to find a procmail equivalent for windows.

Please suggest steps on could take to set this up on Windows.

posted Aug 25, 2014 by Meenal Mishra

Share this question
Facebook Share Button Twitter Share Button LinkedIn Share Button

1 Answer

+1 vote

You don't need procmail, "just" something that works comparable and let's you parse mails to execute email_in.pl. You can use whatever mail server you like on whatever OS Bugzilla supports if you "somehow" get it to execute email_in.pl.

You can even implement completely different approaches like using a mail client which gets your Bugzilla mails regularly, saves them to a directory and use Task scheduler with some kind of script to execute email_in.pl on the saved mails. It completely up to you and your infrastructure, which means of course you need to do the work mostly yourself.

answer Aug 25, 2014 by Dewang Chaudhary
Thanks.

The approach I am investigating is using a client to convert an incoming email to a text file and then passing this file to email_in.pl using a script of some sort. However, this approach would lose attachment data when I convert the email to a text file.

Can you suggest an approach where I won't lose the attachments as I pass to email_in.pl?
Not necessarily, emails only are just textual data, you only need to make sure that your client saves all textual data of an email to the text file and it will contain attachments as well. Just look at the source code of one of your mails with attachments. If your client is not capable of exporting a mail in whole, use another one.
Similar Questions
0 votes

Is there a way to ban a email id from reporting a bug on a particular product. ?

+1 vote

How can I change the template file for getting attachments that are attached from bugzilla to any person who are on the CC list for the bug.

0 votes

I am looking over Bugzila integration with Zendesk from so many days but I couldn't find any option can anybody help me how I can integrate bugzila with Zendesk.

We are planning to implement this on our production environment.

0 votes

I have Bugzilla up and running on a Linux Red Hat system and it seems to be working great. I need now to get email working and I am getting the following errors:

An unexpected error occurred. This could be a temporary problem, or some code is behaving incorrectly. If this problem persists, please email this page to paul.rochon@securefact.com with details of what you were doing at the time this message appeared.

http://x.y.z.t/bugzilla/createaccount.cgi?login=ArchiveMXL%40securefact.com&token=**********-Tbtp5_RY8109n3xyH-6zF7mf9wjfl9HhjIrlrI1jcV0
There was an error sending mail from 'Bugzilla@securefact.com' to 'ArchiveMXL@securefact.com': error when closing pipe to /usr/lib/sendmail: Temp failure (EX_TEMPFAIL)

Traceback:

 at Bugzilla/Mailer.pm line 174

 Bugzilla::Mailer::MessageToMTA(...) called at Bugzilla/Token.pm line 76

 Bugzilla::Token::issue_new_user_account_token(...) called at Bugzilla/User.pm line 2039

 Bugzilla::User::check_and_send_account_creation_confirmation(...) called at /var/www/html/bugzilla/createaccount.cgi line 37

I am trying to use postfix as I was told it is easier to install. If I need to setup sendmail? Is it possible to get some help with the configuration as well.

Contact Us
+91 9880187415
sales@queryhome.net
support@queryhome.net
#280, 3rd floor, 5th Main
6th Sector, HSR Layout
Bangalore-560102
Karnataka INDIA.
QUERY HOME
...