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Bugzilla: How to setup on windows for email integration

+2 votes

Does someone know how to setup the on a windows machine? I have only come across instructions for a Linux box which require you to use procmail. I haven't been able to find a procmail equivalent for windows.

Please suggest steps on could take to set this up on Windows.

posted Aug 25, 2014 by Meenal Mishra

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1 Answer

+1 vote

You don't need procmail, "just" something that works comparable and let's you parse mails to execute You can use whatever mail server you like on whatever OS Bugzilla supports if you "somehow" get it to execute

You can even implement completely different approaches like using a mail client which gets your Bugzilla mails regularly, saves them to a directory and use Task scheduler with some kind of script to execute on the saved mails. It completely up to you and your infrastructure, which means of course you need to do the work mostly yourself.

answer Aug 25, 2014 by Dewang Chaudhary

The approach I am investigating is using a client to convert an incoming email to a text file and then passing this file to using a script of some sort. However, this approach would lose attachment data when I convert the email to a text file.

Can you suggest an approach where I won't lose the attachments as I pass to
Not necessarily, emails only are just textual data, you only need to make sure that your client saves all textual data of an email to the text file and it will contain attachments as well. Just look at the source code of one of your mails with attachments. If your client is not capable of exporting a mail in whole, use another one.
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I have Bugzilla up and running on a Linux Red Hat system and it seems to be working great. I need now to get email working and I am getting the following errors:

An unexpected error occurred. This could be a temporary problem, or some code is behaving incorrectly. If this problem persists, please email this page to with details of what you were doing at the time this message appeared.

There was an error sending mail from '' to '': error when closing pipe to /usr/lib/sendmail: Temp failure (EX_TEMPFAIL)


 at Bugzilla/ line 174

 Bugzilla::Mailer::MessageToMTA(...) called at Bugzilla/ line 76

 Bugzilla::Token::issue_new_user_account_token(...) called at Bugzilla/ line 2039

 Bugzilla::User::check_and_send_account_creation_confirmation(...) called at /var/www/html/bugzilla/createaccount.cgi line 37

I am trying to use postfix as I was told it is easier to install. If I need to setup sendmail? Is it possible to get some help with the configuration as well.

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