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Sorting out an iTunes that will not run?

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Does anyone have some know how of sorting out an iTunes that will not run? The Apple software is never, in my experience, as MS-compatible as Apple say it is, but this problem is new to me.

I have used iTunes for some years to sync my iphone with Windows 7 64 bit - no problems. A couple of days ago, for the first time, I set up my wifes ipad to sync within her own Windows User Account and there was no problem - it ran and synced, and transferred photos from PC to ipad etc. Today, on connecting her ipad within her User Account, iTunes starts but then stops responding - no error messages, just dead. The only way out is via Task Manager to end a totally unresponsive iTunes window. In my own User Account, there is no problem (and I am not running it in both Accounts at the same time). This is infuriating as there does not seem to be any way to get iTunes to run in that Account, but it did when set up with her ipad two days ago. An attempted "Repair" in Control Panel made no difference. I tried leaving it for ages to see if it responded again, but that made no difference. Any ideas?

posted May 10, 2014 by Deepankar Dubey

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1 Answer

+1 vote

I have had many many problems with iTunes and what I usually do is to use the free Revo Uninstaller (http://www.revouninstaller.com/ ) to completely remove it then download and install the latest and greatest copy from https://www.apple.com/itunes/download/

It hangs a lot whenever I bring up the application but if you give it lots of time it eventually is good to go.

answer May 10, 2014 by anonymous
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