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Hi what are the customer facing KPI for 3G and LTE ? Means how to check the customer experience for 3G and 4G users ?

+1 vote
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Hi what are the customer facing KPI for 3G and LTE ? Means how to check the customer experience for 3G and 4G users ?

What ever customer is experiencing during browsing, may be latency, loading etc. What could be the calculation method for the same ?

posted Sep 21, 2016 by Dipanshu Kulshrestha

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