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Dell Hiring For Freshers any degree graduates On March 2014

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Job Type

Not Specified

Min Experience

0 Yr

Max Experience

20 Yr

Job Location: - Noida, Uttar Pradesh, India

Designation: - L1 Application Support Analyst-Noida, India
As an L1 Application Support Analyst, you will be providing first level support for all components of both OPAS v2 and v3 service management tools. OPAS is an enterprise level global application, enabling IT service Management processes for internal Dell and numerous other external Dell customers.

Roles
· Manage ticket queues that include Incident, Request, and Work Order ticket types
· Ensure that all tickets within the queues are resolved within published SLA's
· Work with the internal development teams on issue escalations and defect resolutions
· Participate in release activities as necessary
· Provide on-call support for High and Critical issues on weekends

DELL-Logo

Requirements
· 0-2 Years of IT customer support experience
· 0-2 Years of Service Management Tools/Process Experience
· Able to work in a fast paced environment
· Very good communication skills
· Good English

Preferences
· Experience with BMC Remedy ITSM tool set

Job Responsibilities:
· Manages, resolves and documents issues and events related to system and environment availability of the OPAS v2 and v3 service management platform
· Performs routine maintenance functions
· Communicates with all stakeholders (customers, development teams, end users, etc.) to address system issues
· Makes recommendations for systems enhancements
· Document knowledge articles for application monitoring points.
· Provide excellent level 1 customer service for Incident and Request Management processes
· Assist with OPAS v2 and v3 release activities as needed
· Provide on-call support on rotation for high priority Incidents
· Ensures that all SLA’s are met for Incidents pertaining to the OPAS v2 and v3 application.

How to Apply:

Please log in or register to check.
posted Mar 4, 2014 by anonymous

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Candidate Profile:
• Candidate should have strong professional ethics.
• Commitment to work.
• Candidate should have excellent analytical, debugging and problem solving skills.
• Candidate should have good communication skills in both written and verbal
• Solid knowledge on object oriented analysis, design, and development experience.

remo software

Candidates should have excellent knowledge on C++, MFC, VC++ Programming, experience is added as advantage.
• Candidates should have Good knowledge on JAVA, Android sdk and Android development.
• Solid knowledge on Core JAVA and oops Programming concepts
• Experience in Android application development is added as advantage.
• Fresher’s Remo software company is the good platform to start your career. So, apply for this job as soon as possible.

Job Description
The Remo Software company hiring or recruiting freshers who are talented in software development and have good knowledge and passion for developing desktop applications and Android applications. Freshers who are looking for and good career can apply for this job. Freshers should have the following skills.

In this they didn't mentioned cut of percentage marks and it is for which batch, so freshers, all can apply for this job.

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Qualification: BE / B.Tech / M.E /M.Tech / MCA

Candidate Profile:
2013 passed or 2014 passing.
CSE,IT,ECE,EEE,E & E.
Must have 60% in 10th,10+2,Graduation/ BE/B.Tech or ME/M.Tech/MCA (as applicable) at the time of joining
No Backlog/ATKT at the time of joining.
Passed/passing from a college where at least 3 batches must have passed from eligible streams (the course started in 2007 or before).
College must be AICTE approved.
Should not have appeared in company’s process in last six months anywhere.

L & T Infotech logo

Walk in Details:
Walk in Date: 12th March 2014.
Reporting Time: 7:30 am to 11 am.

Venue:
Panipat Institute of Engineering & Technology, 70 Milestone, Samalkha, Panipat

Contact Info:
+91 9354566995, +91 9355213038, +91 9355213036

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